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KEEPING EMPLOYEES INFORMED (con’t)
The perfect way to do this is with a monthly employee newsletter. Not only can you keep your employees up to speed on what’s coming up, but you can also use it as an opportunity to educate them on customer service practices they should be using on a daily basis. Here is a sample of newsletter content that will have a positive impact on your employees. These are just a few topics to consider:
Sections:
• Next month’s specials
• Customer service issues
• Monthly birthday, Anniversary’s and New employees
• Upcoming policy changes
• New equipment plans
• Employee issues and events
• Thanks for a job well done
• Create a challenge for each employee to tackle
• Information for staying healthy during the cold & flu season
The key to getting the most out of your newsletter is to keep it informative, inspiring, constructive, and positive.
Pass This On
to Your Friends on
the Casino Side!
to Your Friends on
the Casino Side!
Anniversary
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